Question 1

What items can the Thread Shed supply?

Accepted Answer

We can supply almost everything:
- Hats, caps, buckets 
- Polos
- Business shirts and knitwear
- Team and club wear (team uniforms, jackets, singlets, bags etc.)
- Hospitality and healthcare  clothing (aprons, scrubs, tunics etc)
- Work and tradie gear (hi vis, drill shirts, pants, shorts etc)
-  Custom merch (stubby coolers, bens, cooler bags, towels, bags, tote bags and more)

We have a range of supplier catalogues for you to view, and we can organise samples if needed.

Question 2

Do you have a minimum order quantity (MOQ)?

Accepted Answer

Most jobs do not require minimum order quantities (MOQs). However, there are some forms of decoration such as screen printing and sublimation that will have MOQs.

Question 3

Are there any setup fees?

Accepted Answer

Embroidery does require one-time setup fee of $45.

Other decoration methods may have a small setup fees, depending on which decoration method is chosen.

Question 4

Shipping Costs and Processing Times

Accepted Answer

We are located in Bundaberg and collection is available any time.

Shipping to areas outside of Bundaberg will vary depending on quantity ordered. We find the best rates available and will let you know shipping price before invoicing. Customers may also use their own preferred courier.

Processing times will vary depending on items ordered. Stock usually arrives within 2-3 days of quote acceptance. We endeavor to complete all jobs within 7-10 days. Noting, that custom sublimation is a longer process and can take 30 business days.

Question 5

Do you have physical store?

Accepted Answer

We do not have a physical store or public showroom. However, customers can arrange a private appointment to visit the decoration shed (located in Bargara) to assess samples and product quality as required.

Question 6

Can I bring my own items for decoration?

Accepted Answer

Yes, you are welcome to supply your own garments for branding. That said, we recommend choosing from our supplier range where possible, as we know those products perform well with different decoration methods and deliver the best results.

Question 7

Can you supply my preferred clothing brand?

Accepted Answer

Yes! Although, we have a preferred list of quality suppliers. We can also source whatever your business or company's preferred clothing brand is, whilst still keeping prices fair. Just let us know what you what we will will do everything we can to meet your needs.

FAQs